AGENCY PARTNERSHIPS

Agency Advertising Terms

Effective September 24, 2026

These terms apply to an agency advertising order that expressly incorporates them. Sending an inquiry creates no purchase, reservation, or obligation to pay. Basic listings and factual corrections remain free. Contact sales@surrocompass.com about an order.

Written agreement before payment

Before either party commits, the written order must identify both contracting parties, the authorized agency contact, the agreed price and any taxes, payment timing, placement scope and state targeting, duration and scheduling, reporting, and cancellation and refund terms. It must also explain the remedy for an unavailable or undelivered placement. Do not pay until these details are agreed. A checkout link alone does not reserve inventory or establish a start date.

The agreed order controls its specific commercial details. These terms supply the general advertising rules. Changes to fees, dates, delivery, or renewal require agreement in writing. No later website update changes an existing order automatically.

Delivery and measurement

Paid placements are advertisements and stay labeled. Eligibility depends on the visitor’s filters, available inventory, and the agreed placement. Shared placements rotate; rotation does not guarantee equal impressions. Unless expressly agreed in the written order, there is no exclusivity or minimum audience, click, inquiry, or client commitment. Reports describe available directory measurements and their limitations; they are not independently audited attribution or proof of sales.

Payments, cancellations, and refunds

Our supported checkout is a one-time payment, with no automatic renewal. Renewal requires a new explicit agreement. Cancellation deadlines, refund eligibility, and treatment of partially delivered campaigns must be specified in the order before payment. If agreed delivery becomes unavailable, we will discuss the order’s agreed remedy, such as rescheduling, replacement placement, or a refund. Nothing here removes a refund or remedy required by law. Payment disputes and refund requests can be sent to the sales address with the order reference.

Agency information and permissions

The agency confirms that its representative is authorized to place the order and that submitted claims, images, logos, and links are accurate, lawful, and supplied with the necessary rights. The agency permits SurroCompass to display those materials for the listing and campaign and to make agreed formatting changes. Tell us promptly when services, coverage, availability, or other advertised information changes.

We may reject or suspend misleading, unlawful, infringing, or unsafe material. Any effect on paid delivery is handled under the order and applicable law. Payment does not buy favorable factual treatment, independent verification, editorial endorsement, or control over organic directory order.

Parent information is not included

Advertising purchases cover visibility and the agreed reporting. They do not include parent contact details, shortlists, health information, or permission to call, text, or email parents. No paid lead distribution is authorized by these terms. Any future introduction service requires its own appropriate disclosures, permissions, and agreements.

Independent services and changes

Each party is responsible for its own services and legal obligations. An advertisement does not create a partnership, agency relationship, or authority to speak for the other party. We may revise these terms for future orders and will identify the applicable version when seeking acceptance. The Privacy policy explains how we handle business inquiries and sales correspondence.